MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Noite Lunar Hostel Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our check-in and check-out times:

- Check-in from 2:00 pm to 10:00 pm

- Check-out until 10:00 am

We have a reception at the Hostel, but you must schedule your check-in 24 hours in advance with Mrs. Tamara on the following WhatsApp +55 (48) 88420509 or just click on this link 👉 https://api.whatsapp.com/send?phone=554888420509&text=Ol%C3%A1%2C%20gostaria%20de%20agendar%20meu%20check-in!

Support during your stay

Any request from the local area, that is, at the Hostel, must be discussed with the reception;

To request room service, contact Ms. Tamara on the following WhatsApp +55 (48) 88420509 or just click on this link 👉 https://api.whatsapp.com/send?phone=554888420509&text=Ol%C3%A1%2C%20gostaria%20de%20agendar%20meu%20check-in!

Location (address) and surroundings

Ibiraquera, Imbituba, R. 41332 246
Brazil - 88780-000

Use this Google Maps reference! 👇
https://maps.app.goo.gl/VyCyoikSahPtmyXg7

Nearby:

- 1.4km from Rosa Beach;

- 3.6km from Ouvidor Beach;

- 4km from Luz Beach;

- 15.5km from Garopaba Beach;

- 17.2km from Ferrugem Beach;

Property access and parking

- Easy access to the property;

- Ample parking inside the property with uncovered space;

Meal plan

Optional breakfast through our partners.

Hello, Chef Carla here! 👩🏾‍🍳

My opening hours are from 10am to 9pm. Let me know how I can help you and I'll get back to you as soon as possible.

If you want to know more about the breakfast basket options, click on the link below 👇🏾

https://wa.me/c/554899799285

Use of Jacuzzi and Thermal Pool

✅ The Jacuzzi and heated pool are for common use and are available to our guests;

⚠️ Do not run on site;

⚠️ Do not bring food, alcoholic beverages or drinks in glass bottles;

⚠️ Do not bring pets;

Gourmet Area

We provide grill, skewer and fork;

Barbecue can be used by appointment with your hostess;

We also have a microwave, electric kettle and much more for your comfort.

Romantic Package

✅ Our romantic package includes a unit carefully decorated with rose petals and your bed perfectly decorated with folded towels, sparkling wine, chocolates and strawberries.

⚠️ The decoration will be done in the unit reserved by you (check your unit if you have any questions);

⚠️ Advance booking 24 hours (inform here your interest);

⚠️Extra fee of 150.00 reais (payment via Pix).

Bed Linen and Room Service Policies

✅We provide bed linen, pillows and light blankets;

⚠️ We do not have room service, if you require intermediate cleaning, it will cost R$60.00;
⚠️ We do not provide towels! You must bring your own.

WI-FI

We have 500 megabytes of Wi-Fi internet;

Password: noitelunar

Children, Guests and Pets Policies

PET POLICY

✅We allow 2 (one) small pets per accommodation, for a fee of R$70.00 per pet;

CHILDREN POLICY

✅Children are welcome, we exempt one child up to 5 years old from the fee (others normal fee).

⚠️We do not provide cribs.

VISITORS POLICY

⚠️Visitors are prohibited during the stay, this space is exclusively for guests.

Unit layouts and amenities

🏠 Brisa Apartment: (4 people)

The Brisa apartment, a ground floor unit with access to stairs, has air conditioning, a 32'' Smart TV, an area with a hammock, a private bathroom and a full kitchen, ensuring greater convenience and well-being for guests;
Bed Configuration: Double beds on the mezzanine;
Full kitchen: Refrigerator, stove, blender, coffee carafe, kettle, coffee maker, toaster, kettle, coffee filter, pans, pasta strainer, grater, plates and glasses, cups, cutlery, electric juice squeezer, pizza pan and square pan and bowls;
🏠 Lua Apartment: (3 people)
The Lua apartment, located on the top floor, has air conditioning, a 32'' Smart TV, an area with a hammock, a private bathroom and a kitchenette, ensuring greater convenience and well-being for guests;
Bed Configuration: Double Bed + Single Bed;
Compact kitchen: Electric kettle, coffee filter, kettle, glasses, cups, cutlery, toaster, blender and coffee carafe;
🏠 Apartment Ar (3 people)
The apartment Ar, located on the second floor, has air conditioning, 32'' Smart TV, area with hammock and private bathroom and compact kitchen, ensuring greater convenience and well-being for guests;
Bed configuration: Double bed + Single bed;
Compact kitchen: Electric kettle, toaster, coffee carafe, coffee filter, plates, glasses, cups, small bowls, cutlery, cooktop and blender;
🏠 Apartment Céu: (3 people)
The apartment Céu, located on the top floor, has air conditioning, 32'' Smart TV, area with hammock and private bathroom, dining table, and compact kitchen, ensuring greater convenience and well-being for guests;
Bed configuration: Double bed + Single bed;
Compact kitchen: Electric kettle, coffee maker, electric juicer, blender, toaster, plates, glasses, cups, cutlery, small bowls and coffee filter;
🏠 Sol Apartment: (3 people)
The Sol apartment, located on the top floor, has air conditioning, 32'' Smart TV, private bathroom and compact kitchen, ensuring greater convenience and well-being for guests;
Bed configuration: Double mattress + Single mattress;
Compact kitchen: Electric kettle, coffee maker, kettle, glasses, cups, cutlery, coffee maker, toaster and blender;
🏠 Terra Apartment: (3 people)
The Terra apartment, located on the second floor, has a 32'' Smart TV, an area with a hammock and a private bathroom and a full kitchen, ensuring greater convenience and well-being for guests;
Bed configuration: Double bed + Single bed;
Full kitchen: Refrigerator, stove, blender, coffee maker, toaster, coffee strainer, kettle, pots, pasta strainer, plates, glasses, cups, pans, cutlery and pizza pan;
🏠 Água Apartment: (3 people)
The Água Apartment, located on the second floor, has air conditioning, a 32'' Smart TV, an area with a hammock and a private bathroom, and a compact kitchen, ensuring greater convenience and well-being for guests;
Bed configuration: Double mattress + Single mattress;
Compact kitchen: Electric kettle, toaster, kettle, coffee strainer, plates, glasses, cups, cutlery, small bowls, blender and cooktop;
🏠 Pedra Apartment: (2 people)
The Pedra Apartment, located on the ground floor, has air conditioning, a 32'' Smart TV, an area with a hammock and a private bathroom, and a full kitchen, ensuring greater convenience and well-being for guests;
Bed configuration: Double mattress + Single mattress;
Full kitchen: Refrigerator, stove, toaster, electric kettle, coffee carafe, coffee filter, plates, glasses, cups, cutlery, pans, pasta strainer, pizza pan and blender;

Cancellation and Change Policy

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

Internal guidelines

- We do not provide bath towels!

- We do not allow parties or loud music;

- Loud music is prohibited at any time of the day!

- Smoking is prohibited inside the studios and house. Fine of R$150.00;

- Toilet paper is prohibited from being thrown in the toilets. Please use the trash cans.

- The pool and Gourmet Area are communal areas and can be used by appointment.

- Visitors are prohibited during your stay,

- We are Pet Friendly: We accept up to 2 small pets per accommodation, fee of R$70.00 per pet;

- Parking is ample and uncovered;

- Breakfast is available upon consultation and scheduling with your hostess;

- Romantic decoration upon appointment and consultation;

- If you have any questions, please contact Multitemporada;