MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Recanto Bellavita Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our opening hours are:

- Check-in from 3:00 pm to 8:00 pm (Other times upon prior consultation).
- Check-out until 12:00 am.
⚠️ We do not have a reception at the property, so it will always be necessary to adjust the arrival time in advance!

Host Contact (support during hosting)

Your host, Ms. Stefany, and your host, Gabriel, can be reached on WhatsApp at +55 (48) 99232980 or simply click this link 👉 https://api.whatsapp.com/send?phone=554899232980

Location (address) and surroundings

Ademar Bratfich Street, Mato Francês s/n - Rancho Queimado

Use this Google Maps reference! 👇

https://maps.app.goo.gl/5Cef4foETsfFTFSz8

NEARBY

- Bakeries and restaurants within a 30-minute drive;

- 4 km from Morro da Boa Vista;

- 9 km from Taquaras;

- 15 km from Serra Dos Tropeiros Lookout;

- 23.5 km from downtown Rancho Queimado;

Property access and parking

🚗 Access to Recanto Bellavita is easy and straightforward.

🅿️ Parking is available on the property with uncovered spaces.

Meal plan

We have a breakfast basket included in your daily rate;

Breakfast basket items:

- Coffee and milk;

- Bread and cake;

- Margarine and dulce de leche;

- Cheese and ham;

- Cheese bread;

- Fruit;

- Yogurt and juice;

Breakfast is served between 8:30 and 9:00 a.m.

Our chalets have a full kitchen;

We leave salt, sugar, and oil for you to use;

We recommend stopping by the market before arriving, as we do not have food or drinks for sale at the inn. The nearest market is in downtown Rancho Queimado.

External area

Recanto Bellavita has an outdoor infrastructure ready for your stay:

✅ Private stream;

✅ Children's and adult pools;

✅ Pool table;

✅ Shared barbecue area;

WI-FI

We offer high-quality Wi-Fi;

Networks 1 and 2: Starlink - Recanto Bellavita*

Password 1 and 2: #Natureza444

Networks 3 and 4: #Starlink - Recanto Bellavita*

Password 3 and 4: #Natureza444

Children, Guests and Pets Policies

CHILDREN POLICY:

✅ Children are welcome! We waive the fee for one child up to 5 years old.

⚠️ We do not provide cribs.

VISITORS POLICY:

⚠️ Visitors are not allowed during your stay, this is a space exclusively reserved for guests.

PET POLICY:

✅ We allow PETs of all sizes;

Bed and bath linen policies

We provide full bed linens, pillows, light blankets and bath towels.

Romantic package

Our romantic package includes a chalet carefully decorated with petals, balloons, candles, wine or sparkling wine, chocolates, and a photo frame with a printed photo.

Conditions

- 24-hour advance booking required (please indicate your interest here);

- Additional fee of R$250.00 (payment via Pix).

Note: The romantic package includes consumable items and decorative items. These decorative items are not included in the package price and are the property of the Chalet. We ask that you do not bring these items.

Please note: The romantic package at Chalé Recanto do Amor costs R$300.00, including everything listed above, plus 7 Polaroid photos.

Unit layouts and amenities

Unit Layout:

🏡 Recanto do Amor Chalet 🏡
Mezzanine: Double bed + Hot and cold air conditioning + Wonderful nature view;
Living room: Armchair and 43" Smart TV;
Full kitchen: Refrigerator, air fryer, microwave, cooktop, dishes, cutlery, pots, glasses, salt, sugar, and oil;
Deck with barbecue, spit, and grill. In addition to access to the stream, we have a table and chairs;
🏡 Boa Vista Mansion 🏡
Bedroom: Double bed + Hot and cold air conditioning + Round whirlpool tub with chromotherapy + Balcony with nature view + 43" Smart TV;
Living room: Sofa bed and fireplace;
Full kitchen: Refrigerator, microwave, stove, dishes, cutlery, pots, glasses, salt, sugar, and oil;
Deck with barbecue, skewers, and grill. In addition to access to the stream, we have a table and chairs;
🏡 Family Corner Chalet 🏡
Suite: Queen bed + Hot and cold air conditioning + Jacuzzi tub and chromotherapy + 43" Smart TV;
Bedroom: Single trundle bed;
Full kitchen: Refrigerator, microwave, stove, oven, dishes, cutlery, pots and pans, glasses, salt, sugar, and oil;
🏡 Bird's Nest Chalet 🏡
Suite: Queen bed + Hot and cold air conditioning + Jacuzzi tub and chromotherapy + 43" Smart TV;
Full kitchen: Refrigerator, microwave, stove, oven, dishes, cutlery, pots and pans, glasses, salt, sugar, and oil;
Balcony with panoramic views of the mountains and pool;
🌿 Enjoy the Best of the Serra Catarinense 🌿

Cancellation and Change Policy

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

Internal guidelines

- We do not allow parties or loud music;

- Loud music is prohibited. Quiet hours: 10 PM - 8 AM;

- No visitors, this space is reserved for guests only!

- Smoking is prohibited inside the inn. Fine of R$150.00;

- Toilet paper is prohibited. Please use the trash cans.

- Every guest who books at Recanto Bellavita receives a firewood kit per night. If they use more, an additional R$15.00 will be charged for each box;

- We accept pets of all sizes;

- If you have any questions, please contact Multitemporada.