MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Cabanas Recanto das Águas Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our opening hours are:

- Check-in from 2:00 pm to 8:00 pm (other times upon prior consultation).

- Check-out until 11:00 am (schedule with the person who welcomed you in advance).

⚠️ We do not have a reception desk at the property, so it will always be necessary to adjust your arrival time in advance!

Contact Host (support during hosting)

Your host Mrs. Ana Carine WhatsApp +55 (49) 991025119 or just click on this link:

👉 https://api.whatsapp.com/send?phone=5549991025119

Location (address) and surroundings

Estrada Geral, SN, Vacas Gordas, Urubici - 88550000

Use this Google Maps reference! 👇

https://maps.app.goo.gl/QJWwEwwrzRyBTf8CA

NEARBY:

16.5 km from Avencal Waterfall

21 km from downtown Urubici

32 km from Morro do Campestre

40 km from Vacariano Waterfall

43 km from Véu de Noiva Waterfall

46 km from São Joaquim

51 km from Morro da Igreja

52 km from Urupema

54 km from Rio Rufino

Property access and parking

🚗 How to Get There:

- From the asphalt, access to the property is via a dirt road of approximately 3.5 kilometers.

🅿️ Parking:

- We offer uncovered parking within the property (a safe and quiet location).

Meal plan and barbecue

✅ The cabins have a full kitchen for convenient meals.

✅ All units have a barbecue grill so you can make the most of your stay.

External area

The property's location, immersion in nature, and stunning views are key, and all units feature balconies for contemplation. This allows you to further enjoy the stunning views of the Serra Catarinense.

WI-FI

We offer excellent Wi-Fi;

Network: Cabana Cheso de Mato

Network: Cabana Chapeu de Straw

Wi-Fi password:

Cabana123

Network: Cabana Rancho do Vale

Wi-Fi password:

Cabana123#

Network: Flor de Lotus

Wi-Fi password: CasanaSerra

Children, Guests and Pets Policies

CHILD POLICY:

✅ We offer a fee for children up to 5 years old;

⚠️ We do not provide cribs.

VISITORS POLICY:

⚠️ Visitors are prohibited during your stay. This space is exclusively reserved for guests.

PET POLICY:

✅ We allow up to 2 small pets in the cabins: Chapéu de Palha, Cheiro de Mato, and Flor de Lótus.

⚠️ For a fee of R$75.00 per stay, per pet.

ATTENTION:

We do not accept pets at the Cabana Rancho do Vale unit.

Romantic Package

Romantic package upon reservation, 24 hours in advance. Price: R$250.00

Schedule with the host Ana:

👉 https://api.whatsapp.com/send?phone=5549991025119

Bed and bath linen policies

- We provide bed linens, pillows, light blankets, and bath towels;

- Linen changes after 4 consecutive nights.

Unit layouts and amenities

🏡 Chapéu de Palha Cabin

Cabin with 63m² of indoor space and 22m² of outdoor deck. It has 3 bedrooms (all with double beds), a living room with a single mattress, 1 bathroom, and capacity for up to 7 people.

Full kitchen: Stovetop, refrigerator, gas oven, blender, electric kettle, dishes and cutlery, wine glasses, and a sandwich maker. No microwave.

Unit amenities: 32-inch Smart TV in the living room, 430-megabyte Wi-Fi, indoor wood-burning fireplace, electric heater, gas-heated whirlpool tub for couples, hairdryer, bed linens, pillows, blankets, and bath towels.

Outdoor area: Balcony with valley views. Indoor barbecue grill in the kitchen with spit. Parking available.

🏡 Cheiro de Mato Cabin

Cabin with 42m² of indoor space and 30m² of deck. It features 2 bedrooms (both with a double bed and one with an extra single bed), a living room with a single mattress, 1 bathroom, and can accommodate up to 6 people.

Full kitchen: Stovetop, refrigerator, gas oven, microwave, blender, crockery and cutlery, wine glasses, coffee maker, and sandwich maker.

Unit amenities: 32-inch Smart TV in the living room, 430-megabyte Wi-Fi, wood-burning stove, electric heater, hairdryer, bed linens, pillows, blankets, and bath towels.

Outdoor area: Balcony with valley views. Outdoor barbecue grill on the deck with spit. Parking available.

🏡 Rancho do Vale Cabin

Spacious cabin with 3 floors and 205m² of living space. It features 3 bedrooms (1 suite with a double bed and a single bed; 1 bedroom with 2 double beds; 1 bedroom with a double bed and a single bed), a living room with a single mattress, 1 shared bathroom, 1 powder room, and can accommodate up to 11 people.

Full kitchen: Stove, refrigerator, gas oven, microwave, blender, mixer, coffee maker, sandwich maker, electric kettle, Dolce Gusto coffee maker, crockery and cutlery, and wine glasses.

Unit amenities: 32-inch Smart TV in the living room, 430-megabyte Wi-Fi, wood-burning stove, electric heater, gas-heated whirlpool tub for couples, hairdryer, bed linens, pillows, blankets, and bath towels.

Outdoor area: Balcony with views of the valley and lake. Indoor barbecue area in the kitchen with grill. Covered parking for up to 4 vehicles.

🏡 Lotus Flower Cabin

110m² cabin with 3 bedrooms (1 suite with a double bed, 2 bedrooms with 2 double bunk beds each), 1 shared bathroom, and capacity for up to 10 people.

Full kitchen: Stove, refrigerator, gas oven, blender, sandwich maker, dishes and cutlery, and wine glasses. No microwave.

Unit amenities: No TV, 430Mbps Wi-Fi, indoor fireplace and wood-burning stove, 2 electric heaters, hairdryer, bed linens, pillows, blankets, and bath towels.

Outdoor area: Balcony with mountain views and araucaria trees. Indoor barbecue grill in the kitchen with spit. Parking available.

Cancellation and Change Policy

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

Internal guidelines

- Help us avoid charging a cleaning fee: when you leave, leave the dishes properly washed, do not leave towels and bed linen on the floor and take out the trash.

- It is forbidden to throw toilet paper in the bathrooms. Please use the trash cans.

- Smoking is only allowed in the outdoor area.