MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Manual para https://ssmt.stays.com.br/i/content-managment/hotsite/69862ab8d34bf06e6072b96d#C9b217a_es_ESos hóspedes Pousada Ondas da Grande
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Our opening hours are:

- Check-in from 2:00 pm to 20:00 pm (Other times upon prior consultation).
- Check-out until 11:00 am.
⚠️ We do not have a reception at the property, so it will always be necessary to adjust the arrival time in advance!

There is no reception on site; you need to schedule your arrival with Ms. Audrey via WhatsApp at +55 47 991562907 or simply click on this link 👉 https://api.whatsapp.com/send?phone=5547991562907&text=Ol%C3%A1%2C%20gostaria%20de%20agendar%20meu%20check-in!

Breakfast (Included)

Breakfast Composition:
Coffee, Juice, Milk, Yogurt, Todynho (chocolate milk drink), Cold Cuts, Bread, Cake, Egg, and Cheese Bread.

*LOCATION*

R. Waldemar Werner, 771 - Armação, Penha - SC, 88385-000

Use this Google Maps reference! 👇

https://maps.app.goo.gl/r1mYqqA2LrDHhfj97

Distances:

500m from Praia Grande;

600m from Praia da Paciência;

800m from Praia do Cascalho;

850m from Ponta da Vigia;

1.6 km to Praia do Trapiche;

3.8 km to Praia da Fortaleza;

3.8 km to Beto Carrero World;

14 km from Navegantes Airport.

🚗 Access to Pousada Ondas da Grande is very easy, as it is ideally located in the Armação neighborhood.

The guesthouse does not have its own parking lot. However, street parking is available in front of or near the property. The street is quiet, equipped with five surveillance cameras, and located close to a police station.

Dispomos de Internet Wi-Fi de ótima qualidade:

Rede: piscina

Senha: aguaazul

Rede: Onda da Grande

Senha: Felicidade

Rede: Vista Mar

Senha: marazul1

*PET POLICY*

Pets are allowed for a fee of R$ 50.00.

1. Any damage caused by the animal must be covered by the owner.

2. It is the pet owner's responsibility to clean up after their pet.

3. Pets are not permitted in the shared kitchen.

4. We kindly ask that you bring your pet's belongings, such as a bed, blanket, food and water bowls, puppy pads, etc.

*CHILD POLICY*

✅Children are welcome; one child up to 8 years old stays free of charge (standard rates apply for additional children).

✅Special rate of R$ 50.00 for children aged 9–12.

⚠️We do not provide cribs.

Linen:

We provide all bed linens, including towels and pool towels.

How do we change bed linens?

We change towels after 3 days and bed linen on the fourth day.

📌 UNDERSTAND THE DIFFERENCES BETWEEN OUR SUITES

To ensure expectations are aligned, here are the specific features of each accommodation:



🌊 *Sea View Suite – ÁguaViva* (Exclusive):

Unique Feature: This is the only suite with a sea view, a private balcony, and a private Jacuzzi/hot tub.

Accommodates couples; includes air conditioning, Smart TV with Netflix, and full bedding/linens.



🐬 *Dolphin Suite*:

Accommodates up to 3 people (1 double bed and 1 single bed).

Features a window, air conditioning, Smart TV with Netflix, and full bedding/linens.

Note: Does not have a sea view or a Jacuzzi/hot tub.



🐢 *Turtle Suite*:

Accommodates up to 3 people (1 double bed and 1 single bed).

Includes air conditioning, Smart TV with Netflix, and full bedding/linens.

Note: This unit does not have a window, a sea view, or a Jacuzzi/hot tub.



🦉 *Owl Suite*:

Accommodates couples (1 double bed).

Includes air conditioning, Smart TV with Netflix, and full bedding/linens.

Note: This unit does not have a window, a sea view, or a Jacuzzi/hot tub.

*DISCOVER OUR UNITS*
Click the link to view photos and descriptions of the units:👇
- Owl Suite (sleeps up to 2 people):
👉 https://www.multitemporada.com/pt/apartment/GE03J
- Turtle Suite (sleeps up to 3 people):
👉 https://www.multitemporada.com/pt/apartment/GE04J
- Dolphin Suite (sleeps up to 3 people):
👉 https://www.multitemporada.com/pt/apartment/GE05J
- Jellyfish Suite (sleeps up to 2 people):
👉 https://www.multitemporada.com/pt/apartment/GE02J
*IMPORTANT*
⚠️The Owl Suite, like the Turtle and Dolphin suites, does not have a window. Being an interior unit, it offers a more secluded, quiet, and cozy atmosphere—ideal for those who value tranquility and privacy during their stay.

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

- Do not leave towels and bedding on the floor and remove the trash.

- Toilet paper is prohibited in the bathrooms. Please use the trash cans.

- Smoking is only allowed in the outdoor area;

- Visitors are not allowed;

- PET RULES:

Pets are allowed for a fee of R$ 110.00.

1. Any damage caused by the animal must be covered by its owner.

2. It is the pet owner's responsibility to collect their pet's feces.

3. Pets are not allowed in the shared kitchen.

4. We kindly ask that you bring your pet's belongings, such as: sleeping bed, blanket, water and food bowls, diaper, etc.

- For any questions, please contact Multitemporada;