MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA
Manual para os hóspedes Pousada Coração do Rosa
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!
Check-in, check-out and reception times
Our opening hours are:
Host Contact (support during hosting)
We always ask guests to schedule their check-in 24 hours in advance. Contact Márcia via WhatsApp at +55 48 98500-4577, or simply click this link 👉 https://api.whatsapp.com/sendphone=5548985004577&text=Ol%C3%A1%2C%20gostaria%20de%20agendar%20meu%20check-in!
Breakfast
BREAKFAST:
Location (address) and surroundings
*LOCATION*
Rua Fruta do Conde (no number), Pousada Coração do Rosa, Ibiraquera, Imbituba, Santa Catarina, Brazil, Zip Code 88780-000
Use this Google Maps link! 👇
https://maps.app.goo.gl/km8BbMrMvX6HHj1D9
Praia do Rosa town center: 300 m
Praia do Rosa: 1.7 km
Praia do Ouvidor: 2.8 km
Praia do Luz: 2.8 km
Barra de Ibiraquera: 4.7 km
Praia da Ferrugem: 5.4 km
Garopaba Bus Station: 15 km
Siriú Dunes: 19 km
Florianópolis International Airport – Hercílio Luz: 90 km
Property access and parking
🚗 Access to Pousada Coração do Rosa is very easy, as it is ideally located in the heart of Rosa's village center.
WI-FI
Rede: Coração do Rosa 01
Senha: Rosa3903#
Rede: Coração do Rosa 02
Senha: Rosa3903
Children, Guests and Pets Policies
*PET POLICY*
We allow small pets for a fee of R$ 100.00.
We accept dogs only.
1. Any damage caused by the animal must be covered by the owner.
2. It is the pet owner's responsibility to clean up after their pet.
3. Pets are not allowed in the shared kitchen.
4. We kindly ask that you bring your pet's belongings, such as a bed, blanket, food and water bowls, puppy pads, etc.
IMPORTANT:
Pets may not be left alone in the guest units, allowed to roam freely around the property, or taken into the pool area. They must always be on a leash and accompanied by their owner.
Failure to comply with these rules will result in a charge of R$ 200.00.
*CHILD POLICY*
✅ Children are welcome; one child up to 5 years of age stays free of charge (standard rates apply for additional children).
✅ Ages 6 to 12 (we charge R$ 70.00 per child per day);
✅ Ages 13 and up (standard rate);
⚠️ We do not provide cribs.
Bed and bath linen policies
Linens:
We provide all bed linens, including towels.
How often are bed linens changed? Every two days.
Guests must keep all personal belongings inside the units. Items provided by us must not be removed from the unit and are for use exclusively within the unit. Towels and other items must not be used at the pool or taken to the beach.
Failure to comply with these rules will result in a charge of R$ 200.00.
Unit layouts and amenities
Cancellation and Change Policy
Change in number of people:
This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.
Change of dates or rescheduling:
Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.
Early termination of stay:
If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.
Cancellation of reservation:
Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.
Internal guidelines
- Do not leave towels and bedding on the floor and remove the trash.
- Toilet paper is prohibited in the bathrooms. Please use the trash cans.
- Smoking is only allowed in the outdoor area;
- Visitors are not allowed;
- PET RULES:
Pets are allowed for a fee of R$ 110.00.
1. Any damage caused by the animal must be covered by its owner.
2. It is the pet owner's responsibility to collect their pet's feces.
3. Pets are not allowed in the shared kitchen.
4. We kindly ask that you bring your pet's belongings, such as: sleeping bed, blanket, water and food bowls, diaper, etc.
- For any questions, please contact Multitemporada;