MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA
Manual para os hóspedes Pousada Oasys Floripa
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!
Check-in, check-out and reception times
Our opening hours are:
Host Contact (support during hosting)
There is no on-site reception; please schedule your check-in 24 hours in advance with Ms. Raquel via WhatsApp at +55 48 99668-8345, or simply click this link 👉 https://api.whatsapp.com/sendphone=5548996688345&text=Ol%C3%A1%20Solon%20gostaria%20de%20agendar%20meu%20check-in
Location (address) and surroundings
LOCATION
Rod. Jorn. Manoel de Menezes, 631 - Praia Mole, Florianópolis - SC, 88061-700
Use this Google Maps link! 👇
https://maps.app.goo.gl/EVqPqLJSR21ZerACA
Lagoa da Conceição Viewpoint: approximately 1 km;
Lagoa da Conceição: approximately 1.2 km;
Praia Mole: approximately 2 km;
Praia da Galheta: approximately 2 km;
Praia da Joaquina: approximately 2.9 km;
Barra da Lagoa: approximately 3.8 km;
Projeto Tamar: approximately 3.9 km;
Florianópolis City Center: approximately 10.8 km;
Florianópolis International Airport: approximately 20 km.
Property access and parking
The main entrance is located at the upper part of the property, at 631 Jornalista Manoel de Menezes Highway.
WI-FI
We provide high-quality Wi-Fi:
Password: desperta321.
Children, Guests and Pets Policies
*PET POLICY*
We allow small pets for a fee of R$ 80.00.
1. Any damage caused by the pet must be covered by the owner.
2. It is the pet owner's responsibility to clean up after their pet.
3. Pets are not allowed in the shared kitchen.
4. We kindly ask that you bring your pet's belongings, such as a bed, blanket, water and food bowls, puppy pads, etc.
*CHILD POLICY*
✅ Children are welcome; one child up to 5 years of age stays free of charge (standard rates apply for additional children).
✅ We provide a crib.
Bed and bath linen policies
Linens:
We provide all bed linens and towels.
How are linens changed? Towels are replaced starting on the third day, and bed linens starting on the fifth day.
⚠️ Taking towels to the pool area or outside the Oasys premises is strictly prohibited.
You will be charged for the item if misuse or staining is found. ⚠️
Item costs:
Hand towel: R$ 35.00
Bath towel: R$ 80.00
Bedspread: R$ 150.00
Pillow protector: R$ 35.00
Pillowcase: R$ 25.00
Fitted or flat sheet: R$ 90.00
Pillow: R$ 65.00
Duvet: R$ 300.00
Bath towel: R$ 60.00
Hand towel: R$ 25.00
Stemware/Glasses: R$ 25.00
Plates: R$ 20.00
Cutlery (per piece): R$ 10.00
Glass tumblers: R$ 10.00
Wine opener: R$ 20.00
Hair dryer: R$ 100.00
Unit layouts and amenities
Cancellation and Change Policy
Change in number of people:
This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.
Change of dates or rescheduling:
Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.
Early termination of stay:
If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.
Cancellation of reservation:
Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.
Internal guidelines
- Do not leave towels and bedding on the floor and remove the trash.
- Toilet paper is prohibited in the bathrooms. Please use the trash cans.
- Smoking is only allowed in the outdoor area;
- Visitors are not allowed;
- PET RULES:
Pets are allowed for a fee of R$ 110.00.
1. Any damage caused by the animal must be covered by its owner.
2. It is the pet owner's responsibility to collect their pet's feces.
3. Pets are not allowed in the shared kitchen.
4. We kindly ask that you bring your pet's belongings, such as: sleeping bed, blanket, water and food bowls, diaper, etc.
- For any questions, please contact Multitemporada;