MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA
Manual para os hóspedes do Refugio dos Lobos
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!
Check-in, check-out and reception times
Our opening hours are:
Host Contact (support during hosting)
Your hostess Mrs. Andréia on the following WhatsApp +55 (48) 99931-4884 or just click on this link 👉 https://api.whatsapp.com/send?phone=5548999314884&text=Ol%C3%A1%20Andreia%2C%20gostaria%20de%20agendar%20meu%20check-in
Location (address) and surroundings
*ADDRESS*
Tifa da Estrada Geral da - Barra Grande, Leoberto Leal - SC, 88445-000
Use this Google Maps reference! 👇
https://maps.app.goo.gl/oPd9q8dGfn8xebqZA
Distances and Access:
- Access via Leoberto Leal is a 10km drive along a dirt road in excellent condition and without mountains.
- 17 minutes to the center of Leoberto Leal;
- 20 minutes to restaurants and supermarkets;
- 22 minutes to the Rio Antinha Waterfall;
- 30 minutes to the Tropeiros Monument;
- 50 minutes to the Furna dos Tropeiros Waterfall;
- 1 hour to Alfredo Wagner;
- 1.5 hours to Urubici.
Property access and parking
🚗 Pousada Águas da Grota is easily accessible, located in the Armação neighborhood, just a 7-minute drive from Beto Carreto World.
Meal plan
We have a breakfast basket included in your daily rate;
Breakfast basket items:
- Coffee and milk;
- Homemade bread and cake;
- Jam;
- 3 types of fruit;
- Plain yogurt;
- Cold cuts (ham and cheese)
Breakfast is served between 8:00 and 8:30 a.m.
WI-FI
We offer high-quality Wi-Fi:
Network: Mixconect Refugio dos Lobos
Password: refugio01
Children, Guests and Pets Policies
*CHILDREN'S POLICY*
✅ We welcome children, and children over 5 years old may be subject to an additional fee.
*VISITORS' POLICY*
⚠️ Visitors are not allowed during your stay. This is a space exclusively reserved for guests.
*PET POLICY*
⚠️ We love pets, but unfortunately, we do not accept them on the property.
Bed and bath linen policies
Linen:
We provide all bed linens, including towels and pool towels.
How do we change bed linens?
We change towels after 3 days and bed linen on the fourth day.
Unit layouts and amenities
Distribución de la unidad:
Cancellation and Change Policy
Change in number of people:
This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.
Change of dates or rescheduling:
Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.
Early termination of stay:
If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.
Cancellation of reservation:
Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.
Internal guidelines
- No se permiten fiestas ni música alta.
- Está prohibida la música alta. Horario de silencio: 22:00 - 8:00.
- No se admiten visitas, este espacio es solo para huéspedes.
- Está prohibido fumar dentro del chalet.
- Está prohibido usar papel higiénico. Por favor, utilice los contenedores de basura.
- Si tiene alguna pregunta, póngase en contacto con Multitemporada.