MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA
Manual para os hóspedes do Refugio dos Lobos
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!
Check-in, check-out and reception times
Our opening hours are:
Host Contact (support during hosting)
Your hostess Mrs. Andréia on the following WhatsApp +55 (48) 99931-4884 or just click on this link 👉 https://api.whatsapp.com/send?phone=5548999314884&text=Ol%C3%A1%20Andreia%2C%20gostaria%20de%20agendar%20meu%20check-in
Location (address) and surroundings
*ADDRESS*
Tifa da Estrada Geral da - Barra Grande, Leoberto Leal - SC, 88445-000
Use this Google Maps reference! 👇
https://maps.app.goo.gl/oPd9q8dGfn8xebqZA
Distances and Access:
- Access via Leoberto Leal is a 10km drive along a dirt road in excellent condition and without mountains.
- 17 minutes to the center of Leoberto Leal;
- 20 minutes to restaurants and supermarkets;
- 22 minutes to the Rio Antinha Waterfall;
- 30 minutes to the Tropeiros Monument;
- 50 minutes to the Furna dos Tropeiros Waterfall;
- 1 hour to Alfredo Wagner;
- 1.5 hours to Urubici.
Property access and parking
🚗 Access to Chalé Refúgio dos Lobos is easy and suitable for any car model. The chalet is located just 10km from the center of Leoberto Leal, on a dirt road in excellent condition, without hills.
🅿️ Ample parking on the property with uncovered spaces.
Meal plan
We have a breakfast basket included in your daily rate;
Breakfast basket items:
- Coffee and fresh milk;
- Free-range eggs;
- Homemade bread and cake;
- Homemade jam;
- Homemade granola;
- Plain yogurt;
- Cold cuts (ham, mozzarella, cream, cream cheese)
Breakfast is delivered between 8:00 AM and 11:00 AM. Orders must be made by 6:00 PM the day before.
Our chalets have a full kitchen;
We also offer separate beverages in our chalets, such as wine, beer, energy drinks, and more.
WI-FI
We offer high-quality Wi-Fi:
Network: Mixconect Refugio dos Lobos
Password: refugio01
Children, Guests and Pets Policies
*CHILDREN'S POLICY*
⚠️ We do not accept children on the property for safety reasons. This space is reserved for couples only.
*VISITORS' POLICY*
⚠️ Visitors are not allowed during your stay. This space is exclusively for guests.
*PET POLICY*
⚠️ We love pets, but unfortunately, we do not accept them on the property.
Bed and bath linen policies
Linens:
We provide high-quality linens. 400 thread count Karsten towels, extra-large Karsten towels, and pillows and blankets.
How do we exchange bed linens?
We exchange them after 4 nights. We offer free exchanges.
Firewood Kit
We offer firewood included throughout your stay if you need more, just ask.
Romantic package
Our romantic package includes a chalet carefully decorated with petals, balloons, candles, wine or sparkling wine, chocolates, and a photo frame with a printed photo.
Conditions
- 24-hour advance booking required (please indicate your interest here);
- Additional fee of R$250.00 (payment via Pix).
Note: The romantic package includes consumable items and decorative items. These decorative items are not included in the package price and are the property of the Chalet. We ask that you do not bring these items.
Please note: The romantic package at Chalé Recanto do Amor costs R$300.00, including everything listed above, plus 8 Polaroid photos.
Unit layouts and amenities
Distribución de la unidad:
Cancellation and Change Policy
Change in number of people:
This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.
Change of dates or rescheduling:
Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.
Early termination of stay:
If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.
Cancellation of reservation:
Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.
Internal guidelines
- No se permiten fiestas ni música alta.
- Está prohibida la música alta. Horario de silencio: 22:00 - 8:00.
- No se admiten visitas, este espacio es solo para huéspedes.
- Está prohibido fumar dentro del chalet.
- Está prohibido usar papel higiénico. Por favor, utilice los contenedores de basura.
- Si tiene alguna pregunta, póngase en contacto con Multitemporada.